> ## Documentation Index
> Fetch the complete documentation index at: https://docs-payment-merchant.keysecure.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Restricted Scenarios/Regions

> View KYC, billing, and mailing restricted regions for each channel

Restricted regions vary by channel. Refer to the applicable list for the channel you use.
The following lists were updated on September 10.

## channel01

### KYC & Billing Restricted Regions

| Country or Region |
| ----------------- |
| Belarus           |
| Cuba              |
| Iran              |
| Libya             |
| Myanmar (Burma)   |
| North Korea       |
| Russia            |
| Somalia           |
| Sudan             |
| Syria             |
| Ukraine           |
| Venezuela         |
| Zimbabwe          |

### Mailing Restricted Regions

| Country or Region        |
| ------------------------ |
| Iran                     |
| Sudan, South             |
| Syria                    |
| Cuba                     |
| Crimea                   |
| North Korea              |
| Sudan                    |
| Belarus                  |
| Libya                    |
| Russia                   |
| Venezuela                |
| Myanmar                  |
| Ukraine                  |
| Somalia                  |
| Central African Republic |

## channel02

channel02 does not currently support physical cards.

### KYC Restricted Regions

For KYC applications from the following countries or regions, only a passport together with an overseas visa or overseas residence permit is accepted:

| Country   | Additional Document Requirements                   |
| --------- | -------------------------------------------------- |
| Turkey    | Passport + overseas visa/overseas residence permit |
| India     | Passport + overseas visa/overseas residence permit |
| Indonesia | Passport + overseas visa/overseas residence permit |
| China     | Passport + overseas visa/overseas residence permit |

| Country or Region                            |
| -------------------------------------------- |
| Afghanistan                                  |
| Akrotiri                                     |
| Albania                                      |
| Antarctica                                   |
| Armenia                                      |
| Ashmore and Cartier Islands                  |
| Bassas da India                              |
| Belarus                                      |
| Bosnia-Herzegovinaa                          |
| Bouvet Island                                |
| Burundi                                      |
| Central African Republic                     |
| Clipperton Island                            |
| Coral Sea Islands                            |
| Cuba                                         |
| Cyprus                                       |
| Democratic Republic of Congo                 |
| Dhekelia                                     |
| Ethiopia                                     |
| Europa Island                                |
| French Southern and Antarctic Lands          |
| Glorioso Islands                             |
| Guatemala                                    |
| Guinea                                       |
| Guinea Bissau                                |
| Haiti                                        |
| Heard Island and McDonald Islands            |
| Iran, Islamic Republic of                    |
| Iraq                                         |
| Juan de Nova Island                          |
| Kyrgyzstan                                   |
| Lebanon                                      |
| Libya                                        |
| Mali                                         |
| Moldova                                      |
| Montenegro                                   |
| Myanmar                                      |
| Navassa Island                               |
| Netherland Antilles                          |
| Nicaragua                                    |
| Niger                                        |
| North Korea                                  |
| Paracel Islands                              |
| Pitcairn Islands                             |
| Russian Federation                           |
| Serbia                                       |
| Somalia                                      |
| South Georgia and the South Sandwich Islands |
| South Sudan                                  |
| Spratly Islands                              |
| St Kitts & Nevis                             |
| Sudan                                        |
| Syria                                        |
| Tajikistan                                   |
| Tromelin Island                              |
| Tunisia                                      |
| Turkey                                       |
| Ukraine                                      |
| US(United States of America)                 |
| Vanuatu                                      |
| Venezuela                                    |
| Wake Island                                  |
| Yemen                                        |
| Bangladesh                                   |
| Zimbabwe                                     |

### Billing/Residence Restricted Regions

| Country or Region          |
| -------------------------- |
| India                      |
| Indonesia                  |
| Mainland China             |
| Morocco                    |
| Nepal                      |
| Turkey                     |
| United States              |
| Belarus                    |
| Cuba                       |
| Iran                       |
| Iraq                       |
| North Korea                |
| Russia                     |
| Syria                      |
| Ukraine (Crimea, DNR, LNR) |
| Venezuela                  |

<Warning>
  Restricted-region lists may change based on compliance requirements, card-network rules, or partner policies. The latest policy for the applicable channel governs.
</Warning>