I. Feature Overview
The Card Issuance Records module is used to manage and review all users’ card application flows. Merchants can view all card issuance applications submitted by users in one place and review applications pending approval. This module helps track application behavior, process issuance quickly, and troubleshoot issues, and is a key part of daily card operations and risk control.
II. Core Features
Real-Time Card Issuance List
The page shows all card issuance requests from end-users, with filtering and sorting. Application statuses include:
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Pending Review: After the user submits an application, the merchant must manually approve or reject it.
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In Progress: The system is processing the issuance request (e.g. creating the card, binding the card BIN).
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KYC Required: The user must upload identity information or complete profile details before the issuance flow can continue.
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Success: The card has been issued successfully and the user can use it in the App.
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Failed: The issuance flow was interrupted or canceled by the user; no usable card was created.
You can use filters to search by application status, time, user email, merchant ID, and other criteria.
Review Card Applications
For records in Pending Review, the merchant can:
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Approve: The system proceeds to the next step and automatically completes the card creation flow.
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Reject: The current application is terminated and the user receives a rejection notification (you can set a rejection reason).
View Application Details
Click the [Details] button on any application to open the detail page and view the full card issuance data.
Currently, only members who have passed identity verification can apply for a card.
Recommendations & Notes
- Use a combination of automated and manual review to improve efficiency while keeping room for risk control.
- Review card issuance data regularly. For abnormal cards, consider cancelling them to avoid unusual chargeback rates caused by malicious card testing.
