Overview
The Member List module enables institutions to fully track platform members (i.e., end users) by providing key identity information, asset status, and card usage details, as well as perform account-level permission management and security control actions. It serves as an important entry point for daily risk control and user support. With this feature, institutions can quickly filter members, review essential account data, and flexibly perform management actions such as adjusting withdrawal limits, freezing operations, and unbinding security verifications, thereby improving operational efficiency and customer service capability.Page Description
| Information | Description |
|---|---|
| User ID / Email | Displays the member’s unique identifier and registration information |
| Current Account Balance | Shows the remaining available digital asset balance in the user’s account |
| Card List | Displays the status of all virtual cards under the user’s name |
| Status Action Bar | Includes account control buttons (e.g., Freeze Withdrawal, Freeze Login) |
Supported Operations
Modify Withdrawal Limit (24 Hours)
Instructions: Enter a new maximum withdrawal limit for a 24-hour period. Changes take effect immediately.Use case: Adjust withdrawal permissions based on risk level or business needs.
Change Registered Email
Use case: For cases where the user requests an email change or the original email is no longer accessible.Freeze Login Permission
Instructions: Once confirmed, the account will be unable to log in to the platform. This can be manually lifted via the admin panel.Use case: Suspected account compromise or user-requested suspension.
Freeze Withdrawal Permission
Instructions: Immediately restricts the user from withdrawing funds.Use case: Suspicious identity, triggered risk models, or compliance requirements.
Unbind Google Authenticator (GA)
Instructions: Action requires manual administrator confirmation with a recorded reason. The user must rebind GA before performing restricted operations again.Use case: Lost phone, inability to complete GA verification.